The one thing that's so great about Pam is that she never gets rattled. Things get hectic around here sometimes and you have all of these press conferences called with coaches being released and all of the other normal day-to-day environment within an athletic department.

The one thing they've done better than anyone else is find a way to incorporate young players into their team and yet do it in an environment in which they maintain very high expectations,

The one thing we are asked to address most (by our members) is health insurance. We are hoping to accomplish rate stability and make our employees healthier.

The ongoing construction of the stadium has continued at a rapid pace, and we're extremely pleased with the progress. It's projected to be done on time. But, in moving the San Jose State game to Spartan Stadium, we feel it gives us that extra week to assure ourselves that the stadium will be 100 percent ready.

The ongoing dot.com market correction is far from having a negative effect on online retailing as a whole. It has actually led online retailers to renew their focus on customer service, cost reduction and profitability.